Decadent is committed to providing customers with high quality products and Customer Service.
We offer a 7-day no questions asked money back guarantee! This allows you to return your goods and receive an exchange or full refund. *
We strongly recommend that you arrange for proof of delivery on returned items as we cannot accept responsibility for parcels lost in transit. Please note that proof of postage is not proof of delivery. Providing the Jewellery is received complete and in perfect packaging we will provide you with a refund or exchange.
Goods should be returned to:
Decadent Internet Returns Department
PO Box 14144
Birmingham
B45 5BL
Please note that due to Health and Safety regulations, any pierced products such as earrings cannot be returned if the packaging has been opened.